The webshop provides you with an easy an reliable shopping platform to order our products. The website offers an extensive database with a lot of extra information about products in our webshop and other products we can delivery and are available upon request. The steps below will explain how you can order and what you can expect from us.
You can navigate to the desired product in two ways. You can enter your brand / model in the search bar in the upper left corner. You can also use the menu on the top and left to navigate to the product page which are categorised by brand and type
Placing an order can be done via the webshop, Phone or email. The order procedure at the web shop is shown below
If you have questions about your order you can contact us be mail via
info@pompentechniek or phone by dialling +31 485 371318 from 08:30 till 17:00 on weekdays.
It is also possible to pick up your order at our store in Rijkevoort. Please call in advance to make an appointment to avoid disappointment and a closed door. Picking up products is free.
Jansen Pompen- & Watertechniek informs you about the status of your order. You receive the following emails after your have ordered.
If you would like to change your order, please call us as soon as possible. Have your order id number ready when you call to speed up the process. You can also email us to change your order. Please indicate very clearly what you want to change and provide the order ID number and your name.
If the changes lead to a reduction of the sales price we will transfer the surplus amount back to your bank account. If the invoice total becomes higher then the paid amount the extra can be paid by wire transfer to our bank account IBAN: NL95 RABO 0145 2003 61 with the order number as the reference. Ones the payment has been received we will continue the order and delivery the products as soon as possible.
Order changes or cancelations are only possible when the products have not been packed or shipped yet. We will inform confirm cancelations by email.
In the event that you wish to cancel your order we request you to do this as soon as possible because otherwise your order will automatically be processed. Orders that have been prossesed and sent cannot be cancelled anymore.
You can cancel an order by contacting the sales department. This can by Phone at +31 485 - 371318 or by email at
email@example.com. If you have paid in advance please tell us to which bank account we can refund it to. this will usually take 4-5 working days.